Our Aviation Services

Airline/Carrier Representation

Comprehensive representation services for aviation players in India

At Flocentra, we provide comprehensive airline and carrier representation services for international and domestic aviation players seeking strong operational presence across India. Acting as your on-ground partner, we ensure your airline's interests are professionally managed and effectively communicated to passengers, partners, and airport authorities alike. From handling government clearances and compliance formalities to building commercial visibility, we position your airline for success in a competitive aviation landscape.

Our services go beyond surface-level coordination — we become an extension of your airline's team, representing your values, service quality, and operational excellence at every touchpoint.

Operational Coordination & Liaison

We handle every operational detail required to keep your flights running smoothly, maintaining close coordination with airport stakeholders and regulatory authorities.

Key services include:

Slot coordination and apron pass approvals
Airport entry facilitation for airline staff and crew
Monitoring on-ground operations during arrivals/departures
Immediate resolution of ground-level disruptions

Want to enhance turnaround times and service efficiency? Check our Ground Handling Services for a full suite of airside operations.

Airline Visibility & Market Presence

Beyond operations, we focus on enhancing your airline's visibility and brand resonance across the Indian market. We understand regional preferences, local partnerships, and customer behavior — and position your brand accordingly.

We help you:

Connect with regional travel agents and aggregators
Execute strategic marketing and branding activities
Track competitive movement and passenger trends
Assist with regional route development planning

Looking to grow your passenger base with premium flyers? Explore our Air Charter Services designed for elite and corporate travel.

Passenger & Cargo Partner Communication

We act as your primary communication hub for passengers and cargo clients across India. This includes maintaining proactive engagement with stakeholders and managing real-time coordination.

Scope of communication services:

Handling B2B agency relations & travel desk alignments
Providing up-to-date flight and service info to clients
Passenger grievance resolution and ground staff training
Cargo partner support and freight slot management
Cross-functional liaison between your team and local authorities

Trip Support

Comprehensive flight planning and operational support for all your aviation needs.

Flying internationally or domestically involves far more than just scheduling aircraft — it demands deep planning, local intelligence, and real-time coordination. At Flocentra, our Trip Support services are tailored to simplify the complexities of flight planning, documentation, and ground coordination for private charters, business jets, cargo flights, and scheduled carriers.

We act as your 24x7 mission control, ensuring every aspect of your trip — from permits to ground support — is ready, approved, and executed with precision. Whether it's an ad-hoc air ambulance, a high-profile diplomatic mission, or a luxury charter, we plan it like clockwork.

Pre-Flight & Route Planning

Before wheels-up, every trip requires thorough pre-planning. Our experienced team ensures all key elements are locked in well in advance:

Flight plan (FPL) preparation and filing
Slot approvals and runway reservation
Coordination with airport operators and ATC
Weather & NOTAM briefings for safe routing

Need overflight or landing permissions too? Check out our Flight Clearance & Permits service for region-specific compliance.

In-Flight Operational Support

Once you're airborne, we don't clock out. Our control center stays alert throughout your flight, monitoring progress and acting on real-time updates to ensure continuity.

Our services include:

Live flight tracking and route updates
Real-time communication with ATC and ground handlers
Contingency planning for diversions or delays

Post-Flight Coordination & Airport Payments

Arrivals don't mean our job is done. We oversee your entire post-landing process, ensuring all administrative and logistical elements are squared away without delay.

We take care of:

Payment processing for ATC, landing, and parking fees
Coordination for towing, hangarage, or turnaround operations
Post-flight documentation and regulatory reporting

This integrates seamlessly with our Ground Handling services for a complete operational handoff.

Concierge Support

From ground transfers to gourmet catering, Flocentra ensures your crew and passengers experience comfort and convenience beyond the skies. We manage on-ground coordination to keep your travellers focused, rested, and satisfied.

Personalized services include:

Hotel bookings and ground transportation for crew/passengers
Gourmet in-flight catering and special dietary arrangements
VIP and fast-track services upon arrival
Last-minute service requests, including medical or customs assistance

Flight Clearance & Permit

Regulatory approvals and compliance services for seamless flight operations in Indian airspace.

Behind every successful takeoff lies a web of regulatory approvals—and at Flocentra, we untangle it all. Our Flight Clearance & Permit services ensure your flight is legally cleared, timely authorized, and fully compliant with Indian and International aviation regulations.

Whether it's a commercial airline, VIP charter, or private aircraft, our operations team liaises with all relevant authorities to secure essential clearances—well before wheels-up.

Regulatory Approvals

Flocentra works round the clock with ATC, AOCC, and civil aviation bodies to secure approvals that ensure zero hold-ups on the day of departure.

We handle:

Overflight Permits – for aircraft passing through Indian airspace
Landing Permits – for commercial and non-scheduled arrivals
Technical Stop Permits – for fuel halts or maintenance breaks
Special Regional Approvals – required for sensitive zones or high-traffic airports

Real-Time Liaison & Documentation

Time is critical in aviation. We coordinate in real-time with Air Traffic Control and Airport Operations Control Centers (AOCC) to accelerate approvals and prevent last-minute delays.

What's included:

Regular follow-ups with local aviation authorities
Document validation and submission for clearance applications
Urgent permit processing for short notice or diverted flights

Compliance

Our expertise in Indian aviation regulation ensures your flight adheres to every legal requirement without slowing down operations.

Our compliance advantages:

Up-to-date with DGCA and Indian CAA protocols
Trusted relationships with regional aviation authorities
Zero documentation errors or missed steps

For an end-to-end regulatory experience, explore Operational Management, where we align compliance with logistics and safety protocols.

Cargo Handling

Full-spectrum cargo solutions for safe, timely, and compliant transportation of goods worldwide.

Flocentra offers full-spectrum cargo handling solutions designed for airlines and freight companies. We ensure the safe, timely, and compliant transportation of goods from origin to destination. Whether it's general freight, sensitive equipment, or time-critical cargo, our services are built for speed, accuracy, and reliability across the globe.

Our cargo services are tightly aligned with your flight schedules to ensure on-time departures and minimal delays.

Cargo Management

We handle the entire cargo journey, from initial booking to final delivery:

Cargo Booking & Documentation – End-to-end coordination and paperwork
Packing & Labelling – In compliance with IATA and cargo-specific standards
Cargo Loading & Unloading – Secure handling and optimized aircraft storage
Customs Clearance – Smooth import/export processing and duty management
Ground Transport & Delivery – Airport transfers and last-mile logistics

Regulatory Compliance and Safety

Our team follows international cargo regulations and ensures your shipment adheres to all applicable protocols:

We specialise in

Fragile Goods Handling
Temperature-Sensitive Cargo Support
Real-Time Cargo Tracking
On-ground Coordination for Special Cargo

Need flight permits for cargo movement? Explore our Flight Clearance & Permit services for fast and hassle-free approvals.

Ground Handling

At Flocentra, our ground handling services are designed to ensure smooth aircraft operations on the ground, from touchdown to takeoff. With a focus on safety, efficiency, and speed, we take charge of all essential on-ground procedures—helping you minimize delays and maximize operational reliability.

Flocentra's ground handling services are tailored for airlines, charter operators, and private jets looking for precision, punctuality, and professionalism.

On-Ground Support

We handle all critical pre-flight and post-flight ground activities to ensure a seamless turnaround:

Passenger Boarding & Disembarkation
Baggage Loading & Unloading
Cargo Handling & Coordination
Aircraft Towing & Pushback
Ramp Services & Safety Compliance

Ground Handling Services

Comprehensive ground operations support for airlines, charters and private aircraft.

Flocentra's ground handling services are tailored for airlines, charter operators, and private jets looking for precision, punctuality, and professionalism.

On-Ground Support

We handle all critical pre-flight and post-flight ground activities to ensure a seamless turnaround:

Passenger Boarding & Disembarkation
Baggage Loading & Unloading
Cargo Handling & Coordination
Aircraft Towing & Pushback
Ramp Services & Safety Compliance
Marshalling and parking guidance

Aircraft Servicing & Support

Our team ensures your aircraft is ready for its next departure with full servicing and logistical support:

Aircraft Refueling – In partnership with trusted suppliers
Cabin Cleaning & Waste Disposal
In-flight Catering Setup
Water Servicing & Lavatory Management
De-icing and anti-icing services

Real-Time Coordination & Communication

With a trained team and advanced operational systems, we enable:

Swift Communication Between Crews and Ground Teams
24/7 On-ground Presence
Delay Mitigation with Backup Support
Coordination with Trip Support and Operational Management
Real-time flight status updates

Air Charter Services

Tailored charter flight solutions for private, corporate, and cargo transportation needs.

Flocentra delivers on-demand air charter solutions adhering to the unique needs of individuals, corporates, and logistics-driven clients. Whether it's a high-profile business trip, a last-minute leisure getaway, or urgent cargo delivery—our charter services are built on flexibility, privacy, and world-class service standards. With access to a wide range of aircraft, we make sure your journey is not only comfortable and time-efficient but also elevated in every way.

Private Jet Charters

Perfect for high-level executives, celebrities, government officials, or families seeking privacy and exclusivity.

Access to light jets, midsize jets, and heavy jets based on your requirement
Custom flight schedules – fly when you want, where you want
VIP amenities & crew trained for high-discretion services
Expedited check-ins, lounge access, and personal handlers

Group & Corporate Charters

Whether for a business delegation, event movement, or large group travel—our group charter services ensure seamless execution.

Aircraft suitable for corporate teams or large passenger volumes
Tailored route planning for multiple stopovers or regional connections
Onboard branding, catering, and customized services
24/7 coordination support from ground to sky

Cargo Charters

Urgent shipment? Special cargo? Flocentra handles time-critical deliveries with dedicated aircraft.

Customized aircraft selection for sensitive or oversized cargo
Airport-to-door logistics including ground handling and customs clearance
Integration with Cargo Handling Services for end-to-end control

Operational Management

End-to-end flight operations coordination and control for airlines and aviation operators.

At Flocentra, we don't just manage flights—we orchestrate the entire ecosystem around them. Our Operational Management services offer end-to-end coordination and control for airlines, charter companies, and aviation operators who value reliability, safety, and efficiency.

Whether you're running scheduled services or bespoke charter flights, our team ensures that your operations stay aligned with both regulatory mandates and commercial goals.

Flight Scheduling & Coordination

We manage every element of your flight's lifecycle—on the ground and in the air.

Aircraft dispatch and real-time flight monitoring
Integrated coordination with Trip Support and Flight Planning
24/7 operations desk to handle dynamic scheduling needs
Contingency planning for irregular operations

Regulatory Compliance & Safety Protocols

Navigating the complex web of aviation regulations requires expertise—and that's exactly what we bring.

DGCA and ICAO compliance tracking
Documentation audits and permit management (Flight Clearance & Permits)
Operational risk assessments and safety drills
Standard Operating Procedures (SOP) development and implementation

Aircraft Maintenance Oversight

Keeping your aircraft mission-ready is non-negotiable. We help you maintain your fleet to the highest standards.

Scheduled maintenance planning and AMO coordination
Downtime minimization through proactive checks
Integration with Ground Handling Services for turnarounds
Component life-cycle tracking and replacement scheduling

Real-Time Operational Optimization

Our ops team continuously monitors key performance indicators to ensure you're always flying smart.

Load optimization and resource allocation
Cost-effective routing and time slot optimization
Logistics integration with Cargo Handling and Aviation Fuel supply
Performance analytics and continuous improvement initiatives

Aviation Fuel

Reliable and efficient fuel procurement, supply, and refueling services for all aircraft types.

Fuel is the lifeblood of aviation—and at Flocentra, we ensure it flows without friction. Our aviation fuel services are designed for maximum efficiency, safety, and cost-effectiveness. Whether it's a private jet at a remote airstrip or a commercial airliner at a busy international hub, we deliver consistent, compliant, and timely refuelling support—globally.

Fuel Procurement & Supply

We partner with certified fuel vendors and aviation authorities to offer seamless sourcing and delivery.

Access to Jet A-1 and AVGAS at all major Indian and international airports
Real-time pricing and procurement tailored to operator budgets
Secure, quality-tested supply chain with 24/7 dispatch
Bulk fuel planning integrated with Flight Planning and Operational Management

On-Ground Fuel Coordination

We handle all coordination on-site—ensuring swift, error-free refuelling with zero delays.

Pre-arranged fueling slots and priority scheduling
Coordination with Ground Handling teams
Instant fuel documentation and invoicing
Adherence to DGCA, IATA, and global fuel safety protocols

Cost-Effective Fueling at Scale

Through strategic alliances and predictive planning, we help clients cut costs without compromising quality.

Volume-based discounts for fleet operators
Transparent pricing with no hidden surcharges
Fuel hedging options for long-term cost management
Efficiency analysis to optimize fuel consumption

Air Ambulance

Emergency medical air transport with ICU-equipped aircraft and critical care specialists.

When every second counts, Flocentra's air ambulance services deliver rapid, safe, and medically equipped transportation for patients in critical need. Whether it's an emergency evacuation, hospital-to-hospital transfer, or long-distance relocation, we ensure swift action and world-class care—right from the pickup point to the receiving medical facility.

ICU-Equipped Aircraft for Emergency Transfers

Our air ambulances are specially configured for intensive medical care, meeting both domestic and international air safety standards.

Fully equipped with ventilators, cardiac monitors, oxygen support, and stretcher systems
Available for both neonatal, pediatric, and adult patient transfers
Cabin crew includes trained paramedics, doctors, and critical care specialists
Real-time monitoring and coordination with receiving medical teams

Rapid Medical Evacuations

We specialize in fast evacuations from remote areas, accident sites, or countries lacking specialized care.

24/7 dispatch and flight planning
Coordination with local hospitals, ATC, and Flight Clearance & Permit teams
Expedited approvals for emergency landing and takeoff slots
Multi-modal ground-air-ground transfer support

Bed-to-Bed Medical Transfers

More than just airlift—we handle end-to-end patient logistics with compassion and efficiency.

Ambulance support at origin and destination points
Medical documentation, insurance assistance, and clearance handling
Cross-border transfers with Trip Support integration
Coordination with family members and hospital staff

Tour & Travel Services

Custom travel solutions for leisure explorers and corporate travelers worldwide.

Flocentra offers inbound and outbound tour & travel solutions designed to meet the unique needs of both leisure explorers and corporate travellers. Whether you're planning a luxury vacation, organizing a business retreat, or coordinating travel for large groups, we ensure every detail is handled with precision and care. Our extensive industry network and aviation-backed expertise give us the edge in delivering stress-free, custom-crafted travel experiences across the globe.

Customised Travel Planning

We don't just book trips—we build unforgettable journeys. Our team works closely with each client to design fully personalised itineraries that align with their preferences, timelines, and budgets.

Tailor-made domestic and international tour packages
Flight bookings with best route & fare options
Custom itineraries for solo travellers, families, and corporate teams
Destination-specific planning with local insights
Visa and travel documentation assistance

Complete Coordination for Business & Leisure Travel

From the moment you land to your final checkout, we manage every aspect of your travel logistics with professional ease and responsiveness.

Premium & budget hotel accommodations
Local transportation, chauffeur services & airport transfers
City tours, adventure experiences, and cultural excursions
Corporate event planning, conference logistics & team retreats
24/7 concierge support during trips

Flight Planning, Crew Briefing & NOTAM

Comprehensive flight planning, crew briefing and NOTAM monitoring for optimal flight operations.

At Flocentra, we understand that a successful flight begins long before the wheels lift off the ground. Our flight planning and crew briefing solutions are designed to provide complete situational awareness and operational clarity—eliminating surprises and maximizing efficiency from start to finish.

With a meticulous approach to route optimization, real-time airspace monitoring, and synchronized crew coordination, we help flight operators make informed, confident decisions backed by data and experience.

Flight Planning

We handle the end-to-end planning of every flight with precision. From creating optimized flight paths to fuel calculations and alternate routing, our team ensures compliance with international and local regulations while keeping cost and efficiency in check.

Intelligent routing based on current weather, airspace restrictions, and air traffic
Fuel planning tailored to aircraft type, weight, and journey length
Integration with Aviation Fuel supply coordination
Adherence to DGCA, ICAO, and global aviation standards

Crew Briefing

Our crew briefings go beyond the basics. Each session is personalized and designed to ensure the pilots and onboard crew are thoroughly informed about every aspect of the journey—before they even reach the aircraft.

Flight-specific briefing packets with real-time route data
Weather outlooks, airport updates, and alternate diversion planning
Seamless integration with Trip Support and Ground Handling for smooth handoffs
Post-flight debriefing and performance analysis

Real-Time NOTAM Monitoring

Flocentra actively tracks and delivers all Notices to Airmen (NOTAMs) that impact your flight path. From airspace warnings to navigational changes, our system ensures your team always has the latest intel.

Automatic updates on route-specific airspace restrictions
Alerts on runway closures, equipment outages, or scheduled maintenance
Customized NOTAM filtering based on aircraft type and operator preferences
24/7 monitoring for last-minute changes affecting active flights

Catering & Inflight Services

Premium catering and inflight service solutions for airlines

Flocentra delivers exceptional catering and inflight service solutions tailored to airline requirements and passenger expectations. From gourmet meals to premium cabin amenities, we ensure your inflight service reflects your brand's quality standards while complying with all aviation regulations. Our end-to-end solutions cover menu design, sourcing, preparation, and seamless delivery to your aircraft.

We partner with certified catering providers across Indian airports to deliver consistent quality, whether you operate short-haul domestic routes or long-haul international flights.

Inflight Catering Solutions

Customized meal programs designed around your airline's brand, passenger demographics, and route specifics.

Our catering services include:

Menu planning with nutritionists and culinary experts
Special meal options (vegetarian, vegan, religious, medical)
Premium business/first class dining experiences
Cost-effective economy class meal solutions
Strict quality control and food safety compliance

Need specialized crew meals? Check our Crew Accommodation Services for complete crew support solutions.

Cabin Amenities & Branding

Enhance your passenger experience with thoughtfully designed cabin amenities that reinforce your brand identity.

We provide:

Custom-branded service ware and cutlery
Premium comfort kits for long-haul flights
Children's activity packs and family amenities
Seasonal and regional specialty items
Sustainable and eco-friendly packaging options

Looking for complete cabin service solutions? Explore our Inflight Staffing Services for trained cabin crew.

Logistics & Compliance

We manage the complete supply chain from kitchen to aircraft, ensuring seamless operations at every stage.

Key logistics services:

Flight-specific meal loading coordination
Last-minute meal quantity adjustments
Cold chain management for perishables
Regulatory compliance documentation
Waste management and recycling solutions